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  • Why do the flavours change in the shop frequently?
    At Artisana, we pride ourselves on using only the freshest ingredients in our handcrafted brownies. We source our ingredients locally and seasonally. This means that the flavours of our brownies change depending on what ingredients are available to us at any given time. We believe that this approach to baking not only ensures that our brownies are of the highest quality, but also supports our local community by using locally sourced ingredients. We understand that some customers may have a favourite flavour that they are particularly fond of, but we hope that the diversity of our rotating menu will inspire you to try new and exciting flavour combinations. We are always happy to receive feedback from customers and use it to inform our future menus, so please don't hesitate to let us know your thoughts on our selection!
  • How long will my brownies last
    Your brownies have been freshly baked and picked before dispatch. They should be perfect for 10-14 days from dispatch. If not devouring straight away, we recommend storing them in an airtight container in the fridge. Take out of the fridge for around an hour before enjoying!
  • Where do you ship your products to?
    Great News, we can deliver our products anyplace in the United Kingdom using Royal Mail Tracked 24. Artisana's delivery options are available to both residential and commercial addresses within the country, including remote locations and islands. It is important to note that delivery times may vary based on your location!
  • How long will my delivery take?
    For orders placed before 1pm Sunday-Thursday, we aim to provide next day dispatch. Your parcel will be sent using Royal Mail 24 Tracked service and should be with you within 2-3 days after dispatch. Please be patient but if your parcel has not arrived within 7 days of dispatch, please get in touch.
  • Where else can I buy Artisana Produce
    Artisana is proud to partner with several local businesses to offer our delicious brownies in their shops. You can find our products at a number of specialty stores. We believe in supporting local businesses and are dedicated to spreading our love for handmade, gourmet brownies to as many people as possible. We attend a number of local Artisan produce markets throughout Angus & Fife - you can find details of where we are on our social media pages. To find a retailer near you, simply visit our website and click on the Retail and Farmers Markets link from the Services section.
  • Do you provide wholesale options for Artisana products?
    Yes, we offer wholesale options for our gourmet brownies & hot chocolate! We strive to make our products readily available to a wider audience and our wholesale program is a great way for businesses to carry our delicious treats. Our wholesale program is perfect for coffee shops, cafes, grocery stores, deli's and any other business looking to offer their customers high-quality, artisanal brownies and hot chocolate. To inquire about our wholesale prices and minimum order requirements, please send an email to with your business information and we will get in touch with you as soon as possible. We look forward to working with you!
  • Do you offer wedding brownies or other options for celebrations?
    Yes, Artisana can help make your special day one to remember. Our brownie cakes are the perfect alternative to traditional Birthday, Wedding or Celebration cakes. Full of chocolatey deliciousness, they're real showstoppers and taste incredible. Find more details in our services section or contact us to find out more.
  • You have an online chat facility - can I reach you anytime?
    We would love to be able to spend more time online chatting with you, however we are a very small independent business and the majority of our time is spent in the bakery, or out at markets or weddings. We try to be available as we can but appreciate your patience. The online chat facility should have some FAQ's that might help. If not, please always check our social media presence if you're just looking for info about where you can find us next. Speak soon!
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